Returns & Exchanges

We accept returns and exchanges of all unworn, unwashed underwear within 14 days of delivery of your order. 

All sales are final after 14 days of delivery.

You will be responsible for paying for your own return shipping costs. All shipping costs are non-refundable.

If you would prefer an exchange, we will pay your second shipping cost.

Email us to confirm your course of action, and for address details.

Your return/exchange will be processed as soon as possible, though please note refunds will take a few days to process once received.

Email us at hellounde@gmail.com with any questions.

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